HHRMA Bali 2014 - THE BALE NUSA DUA is looking for :
Room Division Manager
DUTIES AND RESPONSIBILITIES :
- Supervise continuous 7 day/week, 24 hour front office operation, night audit and housekeeping operations and assigned staff, including hiring, training, evaluating performance and scheduling work.
- Monitor all front office financial operations, including group billing, verifying rates/discounts, daily sales reconciliation, petty cash and room inventory controls.
- Ensuring high levels of guest service standards to achieve customer satisfaction and return business
- Formulate budgets and prepare monthly revenue/expense forecasts.
- Maintain customer service/satisfaction standards, handle customer service issues
- Perform daily room and property inspections.
- Perform other related duties, as assigned.
- Spot checking of Guest rooms and public areas to ensure standards are maintained
- Ensure correct staffing levels during peak and low occupancies
- Authorize all leave schedules
- Develop and monitor departmental budgets.
- Ensure uniforms, linen and toweling and all relevant operating equipment is controlled and sufficient for our needs.
- Supervise and ensure completion of all duties of Housekeeping staff.
- Prepare work schedules for Housekeeping and Front desk staff bi-weekly basis,
- Ensure strong communications between all departments.
Requirements :
- Candidate must possess at least a Bachelor's Degree,Hospitality/Tourism/Hotel Management or equivalent.
- At least 3 year(s) of working experience in the related field is required for this position.
- Very High Level in the Guest Interaction / Involvement
- English is must be strong
- Preferably Managers specializing in Hotel Management/Tourism Services or equivalent.
- Full-Time position(s) available.
Kindly send your current CV to :
hrd@thebale.com or direct to
THE BALE Nusa Dua
Jalan Raya Nusa Dua Selatan, PO BOX 76, Nusa Dua 80363
